(Supply) Chain Reactions
What happens when AI meets the unforgiving world of ERP and global supply chains? Binny Gill sits down with Jim McCullen, CTO at Century Supply Chain Solutions, to explore how trust, reliability, and scale collide in one of the most complex environments for AI to navigate.
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About this episode
When you think about ERP systems and logistics, you think precision, rigidity, and absolute exactness. When you think about AI, you think probability and creativity. So what happens when the two worlds collide — and you have to introduce AI into a system where “trust” and “reliability” aren’t buzzwords, but the difference between a shipment arriving on time and a global bottleneck?
Jim McCullen brings more than 30 years of supply-chain technology experience to the conversation. He’s the CTO at Century Supply Chain Solutions, the original architect of Century’s proprietary VMS platform, and the author of Control Your Day. Together, Binny and Jim unpack what it actually takes to make AI behave inside a logistics business where every step has to be auditable, every decision has to be defendable, and the cost of an unreliable answer is measured in real-world disruption.
What this episode covers
- Why supply chain and ERP environments are the hardest place to deploy AI — and the most valuable place to get it right
- How Century thinks about “trust” as an engineering requirement, not a marketing word
- Where probabilistic AI fits, and where deterministic execution has to take over
- The chain reactions that follow when you replace brittle bots with governed, AI-driven workflows
- Practical advice for supply chain leaders evaluating AI today
About the guest
Jim McCullen — CTO, Century Supply Chain Solutions
Jim is the Chief Technology Officer at Century Supply Chain Solutions with more than 30 years of industry experience. He developed the first iteration of Century’s proprietary platform, VMS, and is the author of Control Your Day: A New Approach to Email and Time Management using Microsoft Outlook.