Webinars

Trusted AI for order-to-cash and AR workflows

Join Kognitos’ Trusted AI Order-to-Cash webinar to explore secure automation and enterprise trust.

Revolutionizing the Order to Cash Process with AI-Powered Automation

In today’s competitive market, streamlining your Order to Cash (O2C) process is more critical than ever. From order management to cash collection, the O2C process touches every part of your business and directly impacts your bottom line. But how can businesses optimize these complex workflows and ensure accuracy, speed, and customer satisfaction?

Join Peter Cook from Kognitos and Ashish Singla from Wipro as they discuss the transformative power of AI-powered automation in the Order to Cash process. This exclusive webinar will cover the essential aspects of O2C, explaining why it’s a prime candidate for next-generation automation and showcasing real-world success stories that highlight the tangible benefits of AI in action.

What You’ll Learn:

  • An Overview of the Order to Cash Process: Understand the key stages and challenges of O2C.
  • Why O2C is a Perfect Fit for AI-Powered Automation : Discover how automation can streamline your workflows, reduce errors, and accelerate cash flow.
  • Success Stories: AI in Action : Hear real-world examples of how leading companies have transformed their O2C processes with AI.

Why Attend?

This 20-minute webinar is designed for finance professionals, operations managers, and business leaders who are ready to take their Order to Cash process to the next level. Whether you’re new to AI automation or looking to refine your existing strategies, this session will provide valuable insights and practical takeaways.

Speakers

  • Peter Cook, VP of Customer Experience at Kognitos
  • Ashish Singla, Global Head F&A Practice, Business Transformation at Wipro

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FAQ

Order-to-cash automation questions.

What does the order-to-cash process cover?

Order-to-cash (O2C) is the end-to-end cycle from when a customer places an order to when payment is collected and applied. It spans order management, credit checks, fulfillment, invoicing, cash application, collections, and dispute resolution. Every step has a direct impact on revenue recognition, DSO, and customer satisfaction.

AI-powered automation on Kognitos interprets unstructured inputs such as purchase orders, remittance advices, and dispute emails using a language model, then enforces written business policy deterministically at each decision point. When a situation falls outside policy, the platform raises a plain-English exception for a human reviewer rather than guessing, so every edge case is handled with full audit lineage.

Cash application is the process of matching incoming payments to open invoices in your AR ledger. Manual cash application is slow, error-prone, and creates unapplied cash that distorts your balance sheet. Automating it with AI removes the manual matching effort, accelerates lockbox processing, and ensures remittance data from any format is applied correctly and immediately.

DSO falls when invoices go out faster, collections follow up sooner, and disputes are resolved in days rather than weeks. AI agents in Kognitos can generate and send invoices the moment an order ships, trigger collection sequences on schedule, and route disputes to the right team with all relevant documents already attached. The compound effect is a shorter cash conversion cycle and improved working capital.

Kognitos agents read remittance files, bank statements, and customer payment portals, then match receipts to open invoices across ERPs including Oracle, SAP, and NetSuite. Variances are surfaced in plain English with the relevant invoice and payment details so the AR team resolves discrepancies quickly. The same process runs continuously, not just at month end, so the AR sub-ledger stays clean throughout the period.

Kognitos is a neurosymbolic automation platform that sits on top of your existing ERP and billing systems without requiring migration or replacement. It automates the document-heavy, judgment-intensive steps across O2C, from reading inbound POs to applying cash and flagging deductions, while maintaining a deterministic audit trail for every decision. Finance teams at companies like Green Dot have used Kognitos to run O2C workflows end-to-end in plain English with five times faster exception resolution.

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