Question 1

What does the AI Skills Development webinar cover?

Accepted Answer

Binny Gill (Founder & CEO, Kognitos) and Satish (Glider AI) walk through how to upskill an enterprise workforce so it can actually capitalise on agentic AI: the skills the business side now needs, how a Gen 3 IT system shifts work onto subject-matter experts in operations and finance, and how the Kognitos and Glider AI partnership delivers structured training and assessment. The session is hosted by Ashley and ends with audience Q&A and a fun lightning round on favourite AI use cases.

Question 2

Why do enterprises need to invest in AI skills development now?

Accepted Answer

The webinar cites several converging statistics: 77% of employees report that AI has increased their workload, 52% say they lack the AI skills to do their jobs well, 65% can't keep up with productivity demands, and 81% of executives are pushing harder on AI adoption. Only about 11% of enterprises have AI deployed in production today, while roughly 80% want to but cannot get it under control.

Question 3

Who should attend the AI Skills Development webinar?

Accepted Answer

Chief people officers, heads of L&D, AI and digital transformation leads, HR business partners building reskilling programmes, and the business unit leaders (finance, operations, customer service) whose teams will be the operators of agentic AI. Heads of automation centres of excellence will also find a clear framework for moving from a 'developer-only' model to one where business SMEs actively shape automations.

Question 4

What is the framework for building an HR / enterprise AI strategy?

Accepted Answer

An audience asks exactly this. The recommended starting point: identify the people who currently own the SOPs (the documented process) and separate them from the people authorised to change those SOPs. Train the SOP owners to interact with agentic AI on the operations side, and equip a small group of leaders with the mandate and skills to evolve the underlying process. Without that authority gap closed, an AI strategy stalls.

Question 5

What is 'Gen 3 IT' and why does it require new skills?

Accepted Answer

Binny describes three generations: Gen 1 (humans only), Gen 2 (humans plus developers writing code), and Gen 3 (humans plus AI agents). In Gen 3 the SME on the business side is pulled into the loop when the agent is unsure (for example 'I cannot find this customer email address in the database, what should I do?'). That requires the business user to think in policy, not just in tickets, which is a learned skill.

Question 6

How is the Kognitos and Glider AI partnership structured?

Accepted Answer

Kognitos provides the agentic AI platform and the policy-authoring surface; Glider AI provides skills assessment, curated learning paths and a measurement layer so HR and L&D can see who is making progress, where the gaps are, and which roles are ready to act as Kognitos SMEs. The combined offering is designed to take a team from 'curious' to 'productive Kognitos operator' on a defined timeline.

Question 7

What is the difference between an ad-hoc task and a repeatable task in an agentic workflow?

Accepted Answer

Ad-hoc tasks happen once or rarely (booking a one-off flight, drafting a one-off contract clause); repeatable tasks happen many times with the same shape (processing every invoice, every claim, every onboarding). Agentic AI is most valuable on repeatable tasks where the SOP can be encoded, but the same skills also let an SME steer ad-hoc work safely without writing code.

Question 8

How should we structure AI training across the organisation?

Accepted Answer

Train almost everyone on the basics: how to recognise an agent ask, how to answer in plain English, when to escalate. Then train SOP owners more deeply on policy authoring and exception design. A smaller group (architects, COE) goes deeper still into the platform internals. This is the pattern the Kognitos and Glider course is built around, and it scales to organisations of any size.

Question 9

Why does Kognitos minimise dependence on prompt engineering?

Accepted Answer

Binny's view: AI for the enterprise needs to be structured and dependable, not a craft of finding the magic prompt. The platform encodes policy in plain English once and executes it deterministically every time. Less reliance on clever prompting means lower variance, easier handover between team members, and a faster path to audit-ready production rollouts.

Question 10

How do I sign up for the Kognitos and Glider AI skills programme?

Accepted Answer

Registration links and follow-up are sent to every webinar registrant; the on-demand recording is available on this page. To go further, you can request a personalised demo with Kognitos and a tailored skills assessment with Glider, then receive a recommended curriculum for your specific roles (SOP owners, COE architects, executive sponsors).

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