Automate Team Workflows Directly Inside Zoho Cliq.
Zoho Cliq is where your team communicates. Kognitos turns Cliq channels into automation triggers — create tickets, approve requests, and distribute reports without leaving the conversation.
Describe It in English.
It Runs Deterministically.
Overview
Monitor Zoho Cliq channels for structured requests and keywords; trigger workflows in connected systems; post results and approval confirmations back to the originating thread.
Execution Steps
Monitor Channels for Triggers
- Watch designated Zoho Cliq channels for messages matching action patterns
- Extract the request type, urgency, and requester from the message
Execute Cross-System Actions
- Create tickets in the helpdesk, tasks in project management, or entries in CRM
- Link the action back to the Cliq message for traceability
Confirm and Report
- Post a confirmation with the created record link to the Cliq thread
- Generate a daily digest of all automated actions for channel admins
Enterprise
Use Cases
Chat-Triggered Workflows
Type a structured request in Zoho Cliq and Kognitos creates the ticket, order, or approval — no context switching to another app.
In-Chat Approvals
Trigger expense or PTO approvals in Zoho Cliq — managers respond in-thread and the decision is recorded in the HR or finance system.
Automated Standups
Compile each team member's task updates and post a formatted daily standup summary to the Zoho Cliq team channel every morning.
Frequently asked
questions.
Kognitos is a leading US-based artificial intelligence platform designed to transform how businesses operate by automating repetitive tasks and enhancing efficiency. Our AI automation platform allows users to automate complex business processes simply by communicating their goals in plain English. Leveraging advanced technologies like a proprietary LLM-based interpreter, Intelligent Document Processing (IDP), Optical Character Recognition (OCR), and Natural Language Processing (NLP), Kognitos enhances productivity, speed, and accuracy. Unlike traditional automation solutions that require complex coding, Kognitos offers unparalleled adaptability and scalability, empowering businesses to streamline workflows and eliminate manual tasks without extensive technical knowledge.
Process automation refers to the use of technology to automate repetitive, manual tasks within a business or organization. The goal is to streamline and optimize workflows, increase efficiency, reduce errors, and save time and resources. This can be achieved through the implementation of various technologies, such as RPA, Workflow Automation, Machine Learning and Artificial Intelligence.
Security is a core principle of Kognitos' architecture, built on state-of-the-art cloud services with strong security foundations. Critical business processes run on the Kognitos platform, and we prioritize the security of both the processes and their data. Kognitos employs serverless, cloud-based services with the principle of least privilege access. For example, a service without a need to access a database does not have access to it. Kognitos has achieved the SOC 2 Type II certification for our best-in-class security controls and compliance with the AICPA's Trust Services Criteria. Learn more
