When Operations Meet Intelligence: The Future of Freight
Binny Gill talks with Paul Plunkett, Managing Director at Get Freighted, about how AI is reshaping global logistics and freight operations — from shipment visibility to operational efficiency. Where automation delivers real value, where complexity still wins, and how to build supply chain systems that are intelligent and dependable.
Watch the episode
About this episode
Logistics is one of the most complex, real-world systems on the planet. Binny and Paul cut through the hype to talk about where AI has actually made a measurable difference inside freight operations, and where it’s just added noise.
They get into the principles — not the tools — that should guide modernization decisions, where human expertise still drives outcomes, and what the next two years of AI in logistics will look like for operators who depend on the system working every single day.
What this episode covers
- Where AI actually makes a measurable difference in logistics versus where it just adds noise
- The principles — not tools — that should guide supply-chain technology decisions
- Where human expertise still wins, even as automation improves
- What changes in freight when intelligence and operations finally line up
About the guest
Paul Plunkett — Managing Director, Get Freighted
Paul is a seasoned logistics and supply chain professional and Managing Director of Get Freighted, a Melbourne-based freight and logistics specialist that provides international and interstate courier and freight forwarding services — including air freight and wine shipping — with an emphasis on personalised customer care and reliable delivery.