Turn Microsoft Teams into an Automation Command Center.
Trigger workflows, collect approvals, and deliver reports directly inside Microsoft Teams, no bots to build or maintain.
Describe It in English.
It Runs Deterministically.
Overview
Monitor Teams channels for workflow trigger messages; execute the requested automation; post results and approval requests back to the channel with interactive status updates.
Execution Steps
Detect Trigger Message
- Monitor designated Teams channels for messages that match automation trigger patterns
- Parse the message to extract the request type, parameters, and requester identity
Execute Workflow
- Route the request to the appropriate Kognitos automation based on the parsed intent
- Pull any additional data from connected systems needed to complete the workflow
Post Results to Teams
- Post the workflow results back to the originating Teams channel in a formatted card
- If approval is required, post an approval request and track the response from the approver
Enterprise
Use Cases
In-Channel Approvals
Request and collect approvals for expenses, time-off, or access requests directly inside Microsoft Teams conversations.
Automated Status Reports
Pull data from project tools, CRM, and finance systems and post formatted status reports to Teams channels on a schedule.
Helpdesk via Teams
Let employees submit IT and HR requests in Teams, Kognitos triages, creates tickets, and posts resolution updates in the thread.
What the Microsoft Teams
Integration Supports
Microsoft Teams is a collaboration platform that combines workplace chat, video meetings, file storage, and application integration. This integration enables automated message sending, channel management, meeting scheduling, and team collaboration workflows. Enhance workplace communication and streamline team collaboration through automated Teams interactions.
8 documented actions
- Add a member to a channel · Adds a member to a Teams channel.
- Create a channel in a team · Creates a new channel in a Microsoft Team.
- Get some channels from a team · Retrieves channels within a Microsoft Team.
- Get some messages from a channel · Retrieves messages from a Teams channel.
- Get some replies from a message · Retrieves replies to a Teams message, blocking until at least one reply exists.
- Get some teams from teams · Retrieves Microsoft Teams accessible via the Microsoft Graph API.
- Send a message to a channel · Sends a message to a Teams channel, optionally with file attachments.
- Send a message to a user · Sends a direct message to a user via Teams chat, optionally with file attachments.
Microsoft Teams automation questions.
What can I automate between Kognitos and Microsoft Teams?
In-chat approvals, exception handling routed to humans, status notifications, meeting summaries, ticket triage from messages, scheduled stand-up reports, and conversational data lookups. Kognitos reads messages and channel files, applies your written rule, and replies in the channel or DM with cards, buttons, and audit links.
How does Kognitos connect to Microsoft Teams?
Through the Microsoft Graph API and a Teams app published from the Teams Admin Center. You consent to the required scopes (chat.read/write, files, teams), and Kognitos can subscribe to channel and chat events via Graph change notifications. SSO uses Microsoft Entra ID (Azure AD).
Can Kognitos send adaptive cards and human-in-the-loop approvals in Teams?
Yes. When an automation hits an ambiguous case (an invoice over a threshold, a refund without a receipt, a policy exception), Kognitos posts an adaptive card to the right person or channel. Their reply, Approve, Reject, or a comment, is captured deterministically, logged with the decision-maker's identity, and resumes the automation.
How are Teams messages and files secured?
Kognitos is SOC 2 Type II, encrypts data in transit and at rest, and stores Graph tokens in a managed secret vault. Permissions follow least privilege; Teams messages and files are processed in-tenant and never used for model training. A full audit trail captures every read, post, and human approval.
How do I get started with Kognitos in Microsoft Teams?
Book a demo. We'll help you install the Kognitos Teams app, consent to the right Graph scopes, and ship an approval or notification workflow written in plain English in the first session.
Related
Integrations
Microsoft Teams automation questions.
What can Kognitos automate with Microsoft Teams?
Kognitos turns Teams channels into an automation command center for approvals, status reports, helpdesk triage, and exception handling. It reads channel messages and files, applies your workflow rules in plain English, and posts results, adaptive cards, and approval requests back into the channel without custom bot development.
How does the Kognitos Microsoft Teams integration work?
Kognitos connects to Teams through the Microsoft Graph API using a registered Entra ID application with the required Graph scopes. It subscribes to channel and chat events via Graph change notifications, and teams interact with automations through adaptive cards rendered inside their native Teams experience.
Does Kognitos have a pre-built connector for Microsoft Teams?
Yes. Kognitos includes a native Teams connector that handles Graph authentication, webhook subscriptions, and adaptive card rendering. Your team describes the notification or approval workflow in English and Kognitos executes it without building a custom Teams bot or Power Automate flow.
What business processes can Microsoft Teams and Kognitos automate together?
Purchase order approvals, IT and HR helpdesk ticket routing, incident escalation notifications, weekly project status reports, expense exception handling, and compliance acknowledgment campaigns. Any process that requires a human decision or status update can be surfaced inside the Teams channels your organization already uses.
How long does it take to set up the Kognitos Microsoft Teams integration?
Most teams connect Teams and ship a working approval or notification workflow in under an hour during a demo session. Setup involves installing the Kognitos app from the Teams Admin Center and consenting to the required Graph scopes.
What data does Kognitos read or write in Microsoft Teams?
Kognitos can read channel messages, shared files, and membership data from Teams. It can post messages, adaptive cards, and approval requests to channels or direct messages, and captures approval responses with the approver identity and timestamp for a full audit record.