Kognitos
Slack

Turn Slack Messages into Automated Business Actions.

Slack is where your team communicates. Kognitos turns those conversations into workflows — auto-creating tickets, triggering approvals, and routing requests without building bots.

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English as Code

Describe It in English.
It Runs Deterministically.

Overview

Monitor designated Slack channels for actionable requests, classify message intent, create the appropriate record in the target system (ticket, PO, approval), and confirm the action back in the thread.

Execution Steps

1

Monitor and Classify

  • Watch configured Slack channels for messages matching request patterns
  • Classify each message by intent: support request, purchase approval, status inquiry, or escalation
2

Execute the Action

  • For support requests: create a Jira ticket with details extracted from the message
  • For purchase approvals: validate budget and route to the manager for sign-off
3

Confirm in Thread

  • Reply in the Slack thread with a confirmation and a link to the created record
  • Update the thread when the downstream action is completed or requires follow-up
Use Cases

Enterprise
Use Cases

Request-to-Ticket Automation

Convert Slack support messages into fully populated Jira, ServiceNow, or Zendesk tickets without copy-pasting.

In-Channel Approvals

Trigger and complete approval workflows directly in Slack — budget requests, time-off, access grants — with audit trail.

Automated Standups

Collect status updates from each team member's task system and post a formatted standup summary to the team channel every morning.

FAQs

Frequently asked
questions.

Kognitos is a leading US-based artificial intelligence platform designed to transform how businesses operate by automating repetitive tasks and enhancing efficiency. Our AI automation platform allows users to automate complex business processes simply by communicating their goals in plain English. Leveraging advanced technologies like a proprietary LLM-based interpreter, Intelligent Document Processing (IDP), Optical Character Recognition (OCR), and Natural Language Processing (NLP), Kognitos enhances productivity, speed, and accuracy. Unlike traditional automation solutions that require complex coding, Kognitos offers unparalleled adaptability and scalability, empowering businesses to streamline workflows and eliminate manual tasks without extensive technical knowledge.

Process automation refers to the use of technology to automate repetitive, manual tasks within a business or organization. The goal is to streamline and optimize workflows, increase efficiency, reduce errors, and save time and resources. This can be achieved through the implementation of various technologies, such as RPA, Workflow Automation, Machine Learning and Artificial Intelligence.

Security is a core principle of Kognitos' architecture, built on state-of-the-art cloud services with strong security foundations. Critical business processes run on the Kognitos platform, and we prioritize the security of both the processes and their data. Kognitos employs serverless, cloud-based services with the principle of least privilege access. For example, a service without a need to access a database does not have access to it. Kognitos has achieved the SOC 2 Type II certification for our best-in-class security controls and compliance with the AICPA's Trust Services Criteria. Learn more

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