Zendesk is a customer service platform that offers tools for managing support tickets, live chats, and overall customer interactions to improve service quality.
Kognitos & Zendesk: Automate ticket management processes natural language for categorizing tickets or responding to inquiries quickly. This integration boosts productivity in customer support teams.
ServiceNow streamlines IT operations through incident problem resolution change request processes providing an integrated platform designed enhance service delivery overall efficiency.
Kognitos & ServiceNow: Optimize IT operations automating service requests incident resolutions utilizing simple natural language commands reducing manual intervention ensuring timely support users enterprise-wide.
