Glossary

AI Automation
Glossary

Authoritative definitions for the terminology shaping enterprise AI automation — from neurosymbolic AI to English as Code.

Neurosymbolic AI

An AI architecture combining neural networks for understanding with symbolic logic for deterministic execution, eliminating hallucinations in enterprise automation.

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English as Code

A patented approach where business rules in plain English serve as the actual executable program — not comments, not prompts, but real production logic.

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Agentic AI

AI systems that can autonomously plan, reason, and execute multi-step tasks to achieve business goals, going beyond simple chatbots or rule-based automation.

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Generative AI

Artificial intelligence that creates new content — text, code, images — based on patterns learned from training data. The foundation for modern AI automation.

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Agentic Process Automation

The next evolution beyond RPA: AI agents that understand, plan, and execute business processes autonomously with human-in-the-loop governance.

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RPA (Robotic Process Automation)

Software robots that automate repetitive tasks by mimicking human interactions with computer interfaces. A predecessor to AI-native automation.

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Intelligent Automation

The combination of AI, machine learning, and automation technologies to automate complex business processes that require cognitive capabilities.

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No-Code Agent Builder

A platform that enables non-technical users to create, deploy, and manage AI agents without writing code.

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Customer Service Automation

Using AI and automation to handle customer inquiries, route tickets, and resolve issues without manual agent intervention.

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Hyperautomation

An enterprise strategy that combines multiple AI and automation technologies to automate as many business processes as possible across the organization.

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