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EOS Group: Enhancing Debt Collection with Ableneo & Kognitos

  • Mar 22, 2024

EOS Group: Enhancing Debt Collection with Ableneo & Kognitos
  • Document Processing

  • Data Reconciliation

EOS Group, a leader in the field of receivables management, utilizes its deep-rooted expertise spanning over five decades to offer top-tier services on a global scale. Employing over 6,000 professionals across more than 20 countries, the group has solidified its status as a technology-driven entity.

EOS Group: Enhancing Debt Collection with Ableneo & Kognitos

About EOS Group

EOS Group, a leader in the field of receivables management, utilizes its deep-rooted expertise spanning over five decades to offer top-tier services on a global scale. Employing over 6,000 professionals across more than 20 countries, the group has solidified its status as a technology-driven entity.

EOS specializes in catering to pivotal sectors such as banking, real estate, telecommunications, energy, and e-commerce, providing them with efficient solutions for managing receivables.

Case Study Overview

Aiming to elevate its debt collection capabilities, EOS Group embarked on a collaborative endeavor with ableneo, Slovakia’s first IT Consulting firm implementing generative AI solutions in production, and Kognitos. Kognitos is a leading generative AI automation platform. The use case involved automating the extraction of court order information, and matching this data with corresponding payment data. This initiative significantly improved the management of EOS’s receivables portfolio, highlighting the transformative impact of technology in financial operations.

 

Customer: EOS Group

Executive: Martin Borský, CFO

 

Challenges and Solutions

EOS faced the daunting challenge of processing a substantial volume of data, both structured and unstructured, derived from court orders. To return a strong ROI, the solution, designed by AbleNeo, needed to surpass 60% accuracy without human intervention. The solution far exceeds this threshold.

 

 

Martin Borský, CFO of EOS KSI Slovensko, praised the partnership, stating,

 

AbleNeo and Kognitos were able to address our unstructured document processing challenges with an impressive success rate of 92%.

 

This strategic integration not only streamlined EOS’s operations but also optimized its workflow, enabling collection agents to concentrate on handling exceptions and mismatches.

 

Operational Impact

The adoption of Kognitos marked a pivotal moment for EOS in terms of operational efficiency. It facilitated the generation of payment orders within the system, thereby streamlining the collection process and demonstrated the significant advantages of combining automated solutions with skilled human oversight.

 

Conclusion

 

The collaboration between EOS Group and Kognitos serves as a sterling example of how the integration of technology can revolutionize the field of receivables management. It underscores EOS’s commitment to innovation and operational excellence, setting a benchmark for the industry. This case study not only showcases the efficacy of generative AI based technological solutions in tackling complex challenges but also reinforces EOS Group’s position as a frontrunner in the financial services sector. front runner in the financial services sector.

 

For a deeper insight into EOS Group’s cutting-edge approach to receivables management and its comprehensive services, visit EOS Solutions.

  • Document Processing

  • Data Reconciliation

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