Kognitos
Google Natural Language

Text Intelligence Embedded in Every Workflow.

Use Google Natural Language to analyze sentiment, extract entities, and classify text inside your automation — no ML expertise required.

Request Demo View Documentation
English as Code

Describe It in English.
It Runs Deterministically.

Overview

Ingest unstructured text from emails, tickets, or documents; run entity extraction and sentiment analysis via Google NLP; route actions based on the results.

Execution Steps

1

Ingest Text Content

  • Collect unstructured text from incoming support tickets, emails, or uploaded documents
  • Normalize encoding and strip HTML or formatting artifacts before analysis
2

Analyze with Google NLP

  • Run sentiment analysis to score each piece of text from highly negative to highly positive
  • Extract named entities like people, organizations, dates, and monetary amounts
3

Route Based on Results

  • Escalate tickets with strongly negative sentiment to a senior agent with context
  • Auto-tag CRM records with extracted entity data for downstream segmentation
Use Cases

Enterprise
Use Cases

Ticket Sentiment Triage

Analyze incoming support tickets with Google NLP sentiment scoring and auto-escalate frustrated customers before they churn.

Contract Entity Extraction

Extract party names, dates, dollar amounts, and obligations from uploaded contracts and populate structured fields automatically.

Content Classification

Classify incoming documents by topic and intent using Google NLP, then route them to the appropriate department or workflow.

FAQs

Frequently asked
questions.

Kognitos is a leading US-based artificial intelligence platform designed to transform how businesses operate by automating repetitive tasks and enhancing efficiency. Our AI automation platform allows users to automate complex business processes simply by communicating their goals in plain English. Leveraging advanced technologies like a proprietary LLM-based interpreter, Intelligent Document Processing (IDP), Optical Character Recognition (OCR), and Natural Language Processing (NLP), Kognitos enhances productivity, speed, and accuracy. Unlike traditional automation solutions that require complex coding, Kognitos offers unparalleled adaptability and scalability, empowering businesses to streamline workflows and eliminate manual tasks without extensive technical knowledge.

Process automation refers to the use of technology to automate repetitive, manual tasks within a business or organization. The goal is to streamline and optimize workflows, increase efficiency, reduce errors, and save time and resources. This can be achieved through the implementation of various technologies, such as RPA, Workflow Automation, Machine Learning and Artificial Intelligence.

Security is a core principle of Kognitos' architecture, built on state-of-the-art cloud services with strong security foundations. Critical business processes run on the Kognitos platform, and we prioritize the security of both the processes and their data. Kognitos employs serverless, cloud-based services with the principle of least privilege access. For example, a service without a need to access a database does not have access to it. Kognitos has achieved the SOC 2 Type II certification for our best-in-class security controls and compliance with the AICPA's Trust Services Criteria. Learn more

Explore More

Related
Integrations

Flock
Flock
Domo
Domo
Zoom
Zoom
Youtube
Youtube
Docusign
Docusign
Auth0
Auth0
ADP
ADP
Amazon S3
Amazon S3
View All Integrations →

Book a Personalized Demo

  • Reduce automation costs significantly
  • Build automation and manage exceptions in English
  • Rapid automation and innovation fueled by AI

Book a 30-Minute Use Case Discussion

Talk to an AI Automation Architect

Book a Demo